This policy sets out how we collect and use your personal information, why we use it, with whom we share it, the rights to which you may be entitled and your choices about our use of your personal information, that may arise from you buying and using our products and services.
You can specify whether you would like to receive direct marketing communication from us and can withdraw your consent and unsubscribe by clicking the ‘unsubscribe’ link in the footer of the emails we send.
Please do not supply any other person’s data to us unless we prompt you to do so.
How we use your data.
We process your personal data, to administer our business and services and/or fulfil our contract with you. We share your data with our business partners such as Wallbox, Pretium’s Subcontracted Installers only to the extant necessary for us to fulfil our contractual obligations with you.
We may disclose personal data, on a “need to know” basis to:
Our insurers and professional advisors.
Our payment services providers to enable them to process your payments. Data is limited to transaction data and is used to process or refund payment and to deal with complaints and queries.
Our IT service providers from whom we license technology. This enables us to carry out essential business operations.
Any organisations or government departments who may offer funding or grants to you in respect of the services we provide.
Any public or regulatory authority if we’re required to by law, or under any regulatory code or practice we follow, or if we are asked by such bodies.
Retaining and deleting personal data
Personal data will not be kept by us for longer than is necessary to meet the purpose stated. We will however need to retain your personal data where such retention is necessary for compliance with a legal obligation, or to protect the vital interests of you or any other person.
Security of personal data
We are committed to keeping your personal information safe. We have got physical, technical and administrative measures in place to prevent unauthorised access or use of your information and we ensure that we comply with our own internal security policies.
We also require that our suppliers protect such information from unauthorised access use and disclosure.
We will also routinely refresh our information to ensure we keep it up to date.
This is a summary of your rights under data protection law. You may obtain guidance from the ICO (https://ico.org.uk/) for a more detailed explanation.
We do not use automated decision making.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. This identifier is then sent back to the server each time the browser requests a page.
Cookies can either be ‘persistent’ when a cookie is stored by the browser until its set expiry date (or when deleted by the user) or ‘session’ when the cookie expires at the end of the session when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
Authentication To identify you when you visit the website and as you navigate round.
Security As part of the security measures to protect user accounts and our website, including preventing fraudulent use of login credentials.
We ask you to consent to our cookies when you navigate to our website. Most browsers allow you to refuse to accept cookies and to delete cookies but blocking all cookies will have a negative impact upon the usability of many websites (including ours). You can manage your preference for cookies in your browser’s settings.
This website is owned and operated by Pretium EV Charging Infra & Solutions Limited. We are registered in England and Wales under Company Registration: 13189550 and VAT Registration: 371441315. Our registered office 265-269 Kingston Road, Wimbledon, London SW19 3NW. You can contact us by phone or email published on our website.
Data protection registration
We are registered as a data controller with the UK Information Commissioner’s Office as our lead supervisory authority. Our data protection number is Z2282125.